Legal / 03
Refund
Policy
Last updated
October 5, 2026
Digital purchases
This policy applies to digital products and services sold by ARFORGE LABS, S.A.S. de C.V., Mexico, under the public brand ARForge Labs. Because digital products can be accessed immediately after purchase, purchases are generally final once the digital product has been delivered, subject to the review process below and applicable law.
When to contact support
Please contact support if:
- you were charged more than once;
- you cannot access the purchased product;
- the product is materially different from its description; or
- there is another billing error.
ARFORGE LABS, S.A.S. de C.V. reviews refund requests case by case. Please include enough information to identify the purchase and explain the issue, but do not send full payment-card numbers.
Consumer rights
This policy does not exclude or limit mandatory consumer rights that apply to you under applicable law.